Customer Rights

Dear client,

You are free to present your complaints-requests by

  1. calling to the straight line (012) 55 55 55 ,
  2. sending an email to,
  3. sending a letter to “FINCA” UCO CJSC. 2a Agatangeghos, 0023, Yerevan, Armenia.

We would like to inform that your rights may be defended both through court and Financial System Mediator.

The details are presented in the following documents:

Procedure of Registration and Inspection of Complaints-Suggestions to FINCA»
Complaint-Suggestion Form to FINCA»
What to do when you have a grievance »
FINCA UCO is a closed joint-stock company, operating under the Armenian laws and in accordance with 28/03/2006 N 128A decision of the Central Bank of RA. Registration number is 13, TIN is 00445174.
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Last Modified 2017-11-17