Dear client,
You are free to present your complaints and/or requests by
- calling 012 55 55 55,
- sending an email to concerns@finca.am,
- sending a letter to FINCA UCO CJSC 2a Agatangeghos, 0023, Yerevan, Armenia.
You can find additional details in the following documents:
- Complaint-suggestion form
- What to do when you have a grievance
- Announcement on receiving information
- FINCA UCO CJSC Customer Complaints Examination Procedure
Your rights may be defended through court or through the Financial System Mediator.
RA Financial System Mediator
Mediator: Piruz Sargsyan
RA, Yerevan, 0010, 15 M. Khorenatsi, Elit Plaza business center, 7th floor
- Tel: +374 60 70 11 11
E-mail: info@fsm.am
Website: www.fsm.am
Monday through Friday 9:00–18:00, lunch break 13:00–14:00