Client Advisor in Ararat Branch

JOB RESPONSIBILITIES

• Present and sell the Company’s financial services, revealing customer needs and recommending the respective loan products;
• Assist clients in filling in any type of application;
• Inform clients on their repayments as prescribed by the internal regulations;
• Discover potential clients among new visitors, retain the current clients by creating rapport and ensuring clients’ high level of satisfaction;
• Enter client data into the database and make inquiries as appropriate;
• Approve loan disbursement through a program within the scope of his/her competence);
• Present and explain all the provisions of the contract, store and archive all the documents;
• Provide administrative support as appropriate.

REQUIRED QUALIFICATIONS

• Higher education, preferably in the fields of Economics, Finance, Math;
• Knowledge of and experience in the use of sales tools is an asset;
• Excellent customer service skills;
• Advanced communication and negotiation skills;
• Job commitment and attention to detail;
• Ability to meet tight deadlines and handle confidential information;
• Good knowledge of MS Word and MS Excel; knowledge of AS-Bank is an asset;
• Excellent knowledge of Armenian, good knowledge of Russian and/or English is an asset.

APPLICATION PROCEDURE

If you meet the requirements for this position, please e-mail your CV to hr@finca.am. Please specify the subject line of your email as “Client Advisor – Ararat – your name and surname.”

*Respective trainings and practical activities will be organized to equip the incumbent with the required skills and knowledge.