Field Support Specialist

Validity period: 07/05/2021 - 25/05/2021
Duty Station: Yerevan
Position: Field Support Specialist
Department / Branch: Information Services Department

Job description

FINCA UCO CJSC is looking for a motivated candidate to fill in the position of a Field Support Specialist who will be responsible for solving issues that arise in the company departments in Head Office and across the branches, as well as for installing and updating new technical equipment․

Job responsibilities

  • Manage daily operations of the IT department;
  • Install, configure, and administer personal computers, network cabling, and other related equipment, devices and systems;
  • Install and maintain all necessary infrastructure components on the workstations, VoIP phones, Printers and other needed hardware;
  • Investigate user problems; identify their source; determine possible solutions; test and implement solutions;
  • Help employees with their daily issues;
  • Perform other job-related duties and responsibilities as assigned.

Required qualifications

  • University degree in Computer Science;
  • At least 1 year of professional work experience in a related field;
  • Knowledge of Tools of automation of installation of various OSes and Applications;
  • Experience in working with thin-clients, server environments;
  • Experience in working with Wireless and Wired Enterprise Printers;
  • Work Experience with various hardware and software;
  • Work Experience with VoIP and soft phones;
  • Basic Knowledge of Networking;
  • Knowledge of active directory and group policy is a plus;
  • Training and certification in IT field is a big advantage;
  • Knowledge of English and Russian languages;
  • Ability to work under pressure;
  • Experience in business sector is a plus;
  • Time management and organizational skills;
  • Team working and communication skills.


  • Highly competitive salary
  • Bonuses (subject to company performance)
  • Health insurance
  • Rewards on the occasions of marriage and birth of children
  • Trainings
  • Teambuilding and corporate events
  • An opportunity to grow and develop in an internationally-minded environment

Application procedure

If you meet the requirements above and are confident that your background and experience qualify you for this position, please e-mail your detailed CV to FINCA at: Please specify the subject line of your e-mail as “Field Support Specialist – Name, surname”. Only shortlisted candidates will be contacted.