Late Recovery Specialist

Validity period: 14/09/2021 - 21/09/2021
Duty Station: Yerevan
Position: Late Recovery Specialist
Department / Branch: Legal Department

Job description

The Late Recovery Specialist is responsible for the collection process of written-off loans.

Duties and responsibilities

  • Coordinating the collection process of written-off loans,
  • Making phone calls with clients, their guarantors and related parties on debt payments,
  • Ensuring the communication with clients, their guarantors and related parties on debt payments,
  • Providing the Legal Department with necessary documents related to customers overdue loans,
  • Ensuring the process of receiving and sending information on the financial conditions of customers with problem loans,
  • Preparing relevant reports upon request,
  • Participating in debt management committees according to the existing procedures,
  • Discussing daily duties and tasks with the unit manager․


  • University degree,
  • At least one year of relevant experience,
  • The experience in collection of late recovery loans and the knowledge of relevant legislation,
  • The call center or loan officer experience will be considered as an advantage,
  • Good knowledge of MS Office (Excel, Word, Outlook), knowledge of AS-Bank 4 is preferred,
  • Fluency in Armenian (written and oral), knowledge of Russian and English is desirable,
  • Excellent negotiation and communication skills,
  • Ability to effectively solve conflict and problematic situations,
  • Resistant to stress and emotionally resilient,
  • Analytical thinking,
  • Reliability and ability to perform assigned tasks independently and on time․

Additional information

  • Competitive salary,
  • Bonuses (subject to company performance),
  • Health insurance,
  • Rewards on the occasions of marriage and birth of children,
  • Trainings,
  • Teambuilding and corporate events,
  • An opportunity to grow and develop in an internationally-minded environment․

Application procedures

If you meet the requirements above and are interested in the position announced, please fill in the form below and attach your detailed CV.