Late Recovery Specialist

Job description

The Late Recovery Specialist is responsible for the collection process of written-off loans.

Duties and responsibilities

• Coordinating the collection process of written-off loans,
• Making phone calls with clients, their guarantors and related parties on debt payments,
• Ensuring the communication with clients, their guarantors and related parties on debt payments,
• Providing the Legal Department with necessary documents related to customers overdue loans,
• Ensuring the process of receiving and sending information on the financial conditions of customers with problem loans,
• Preparing relevant reports upon request,
• Participating in debt management committees according to the existing procedures,
• Discussing daily duties and tasks with the unit manager․

Competencies

• University degree,
• At least one year of relevant experience,
• The experience in collection of late recovery loans and the knowledge of relevant legislation,
• The call center or loan officer experience will be considered as an advantage,
• Good knowledge of MS Office (Excel, Word, Outlook), knowledge of AS-Bank 4 is preferred,
• Fluency in Armenian (written and oral), knowledge of Russian and English is desirable,
• Excellent negotiation and communication skills,
• Ability to effectively solve conflict and problematic situations,
• Resistant to stress and emotionally resilient,
• Analytical thinking,
• Reliability and ability to perform assigned tasks independently and on time․

Additional information

• Competitive salary,
• Bonuses (subject to company performance),
• Health insurance,
• Rewards on the occasions of marriage and birth of children,
• Trainings,
• Teambuilding and corporate events,
• An opportunity to grow and develop in an internationally-minded environment․

Application procedures

If you meet the requirements above and are interested in the position announced, please fill in the form below and attach your detailed CV.