Client Adviser in Ashtarak Branch

Validity period: 24/12/2018 - 31/01/2019
Duty Station: Ashtarak
Position: Client Adviser in Ashtarak Branch
Department / Branch: Customer Service Department

  • Present and sell the Company’s financial services, revealing customer needs and recommending the respective loan products;
  • Assist clients in filling in any type of application;
  • Inform clients on their repayments as prescribed by the internal regulations;
  • Discover potential clients among new visitors, retain the current clients by creating rapport and ensuring clients’ high level of satisfaction;
  • Enter client data into the database and make inquiries as appropriate;
  • Approve loan disbursement through a program within the scope of his/her competence);
  • Present and explain all the provisions of the contract, store and archive all the documents;
  • Provide administrative support as appropriate.
  • Higher education, preferably in the fields of Economics, Finance, Math;
  • Knowledge of and experience in the use of sales tools is an asset;
  • Excellent customer service skills;
  • Advanced communication and negotiation skills;
  • Job commitment and attention to detail;
  • Ability to meet tight deadlines and handle confidential information;
  • Good knowledge of MS Word and MS Excel; knowledge of AS-Bank is an asset;
  • Excellent knowledge of Armenian, good knowledge of Russian and/or English is an asset.
Your Content Goes HereIf you are interested in this vacancy and you are confident that your background and experience qualifies you for this position, please APPLY registering and filling in the appropriate information or send your detailed CV to hr@finca.am specifying the subject line of your email as “Client Adviser – Ashtarak Branch- Name Surname”.

In case of any question you are welcome to contact via: 095 953915, 095 953918